Dear Client,
In these uncertain times, I wanted to reach out to you personally about what we are doing here at MSCL to support you and your business. As the situation around novel coronavirus (COVID-19) continues to evolve, we are doing everything we can to ensure continuity of our services to your organization as committed under agreements and still following Government directions and laws.
As it has always been, the safety and security of our employees and team members remains our highest priority. We take great pride in maintaining the highest standards of cleanliness and hygiene in the work places. In response to the coronavirus, we have taken additional measures developed in consultation with local public health authorities.
- Our teams are receiving ongoing briefings and enhanced operating protocols.
- We have increased the frequency of cleaning our office areas (including, door handles, bathrooms, etc.) and have continued the use of hospital-grade disinfectant.
- We have adjusted cafeteria in accordance with current food safety recommendations.
- We have increased the deployment of antibacterial hand sanitizers.
These will continue even after current lockdown and become permanent feature of MSCL offices.
We have activated our response teams and provided Work from Home (WFH) facilities and prepared them to act swiftly should we be alerted to a case of emergency.
We remain committed to offering you flexible call options like emails, SMS, cell phone calls, WhatsApp messages to our support teams. Given these unique circumstances we are making additional adjustments to our SOP which are focused to give you extra peace of mind.
To read complete MSCL Response to COVID-19 document, Click here