Implementation of ATM interface with MISYS
Equation/DBA (Host Banking System) through MSCLís RBTS/400
RPGLE on AS/400
The Habib Bank is Pakistanís second largest
bank with 1500 branches. For upgrading their banking
system with focus on Remote Banking Services, decided to
implement Misys Equation / DBA as Host Banking System. Habib
Bank also wanted to further extend services to their
customer through ATM and other Remote Banking Devices like
IVR, ACD and Switch.
MSCL has developed an
interface network that provides communication between the
Window/NT Server based call center application and the MKI-Equation
application on AS/400.This interface provides communication
between the two systems using a common TCP/IP protocol.
The call center equipment
and AS/400 are connected over a common LAN (local area
network) using TCP/IP. Each call center machine, executing
the IVR application, is installed with a Windows based DLL.
The IVR application calls this DLL and passes on requests
for query or transactions to MKI-Equation application. The
request reaches to the MKI-Equation via MSCLís developed
interface network and its response is routed to the IVR over
the same network.
NCR Corporation, being the
prime contractor for Call Center Setup, is highly satisfied
with MSCLís methodology for system development and
integration and work done by its team on this project.
Jamil Iqbal, SEVP and Member MMC